We are Committed to Providing the Care You Need, When You Need It

With Dallas Medical Physician Group, the care you need is never far away.

COVID-19 Patient and Visitor Information

Your Safety is Our Top Priority

You may be concerned about news of the novel coronavirus (COVID-19), and its implications for your health and those of your loved ones. Your safety and well-being are our top priorities.

Please know that:

  • We are taking all necessary measures and precautions to protect the safety of our patients and staff.
  • We specialize in the care of patients with complex illnesses and have experience with managing and containing novel viruses.
  • This is a rapidly evolving situation and we suggest you check out the latest updates on the CDC website as well as the Texas Department of State Health Services.
  • If you have a fever (100.4 degrees or higher), OR have symptoms of a lower respiratory illness, such as coughing or difficulty breathing, please call your provider’s office before you visit. They will be able to screen you over the phone and tell you the best course of action to take.

Frequently Asked Questions about the Novel Coronavirus

What are our partner hospitals (Dallas Medical Center and Dallas Regional Medical Center) doing to protect patients?

  • We are screening patients with symptoms of fever, cough or shortness of breath and with a history of travel within the past 14 days to communities with widespread or sustained community transmission of the coronavirus.
  • If we have a confirmed or potential patient with COVID-19, we will institute standard infectious disease protocols, as well as additional measures, to prevent the potential spread of the virus. All healthcare providers who have contact with the patient will use appropriate personal protective equipment (PPE), following U.S. Centers for Disease Control and Prevention (CDC) guidelines.
  • Hospital visitor policies have been updated to reflect national efforts to limit the spread of COVID-19 in the U.S. This policy may change at any time due to the rapidly evolving situation.
    • NO visitors are allowed in the emergency room except for one parent or guardian with pediatric patients.
    • Inpatient visitation is limited to one visitor for end-of-life patients and surrogate decision makers.
    • Labor and Delivery visitation is limited to one designated guest.
    • All waiting rooms in the hospital will be closed and visitors will be asked to wait in the car.
  • Hospital entry points will be limited to enable screening of visitors. Visitors who show any signs of illness, including mild symptoms, should not visit patients in the hospital or accompany patients to the emergency department.

How concerned should I be about the coronavirus?

  • As of now, the seasonal flu remains a significant health risk.
  • Coronaviruses can cause the common cold and pneumonia. Most people infected with the novel coronavirus have mild cold symptoms. A small fraction of people, however, may require more intensive care. We understand your concern about protecting yourself from respiratory diseases. There is no recommendation to routinely wear a mask at this time.
  • Keep informed of the risk by checking the situation update on the CDC website.

What can I do to protect myself?

It is understandable to feel uncertain or anxious during a public health crisis, and we need to remember to avoid making assumptions about others' perceived symptoms or any characteristics of identity. Currently, there is no vaccine to prevent the novel coronavirus infection. The best way to prevent infection is to avoid being exposed to this virus.

Here are the current CDC recommendations to help prevent the spread of respiratory viruses:

  • Take everyday preventive actions for respiratory infections, such as avoiding close contact with people who are sick, staying home when sick, and washing hands often.
  • Avoid traveling to places with widespread or sustained community transmission of the coronavirus. A good place for reliable travel information can be found on the CDC's travel advisory page.

Should I wear a mask?

The CDC does not recommend the use of face masks for the general U.S. public to protect themselves from respiratory viruses, including the novel coronavirus.

The best way to protect your health is by practicing preventive measures listed above to help prevent illness and symptoms similar to the novel coronavirus.

Where can I learn more?

Concerned patients and family members should talk with their healthcare provider.

You can also find more information about the virus from these websites.

© 2020 Dallas Medical Physician Group. All Rights Reserved. Powered by Scorpion Healthcare